Shipping policy

Shipping Policy

We’re excited to get your order to you!

Order Processing
Orders placed directly through our website are typically processed within 1–3 business days. Processing times may be longer during holidays, product launches, or other high-volume periods.

Shipping Rates & Delivery Times
Available shipping methods, estimated delivery times, and shipping costs will be shown at checkout. Delivery estimates begin after your order has been processed and are not guaranteed.

Order Tracking
When tracking is available, you’ll receive tracking information at the email address provided with your order.

Incorrect Addresses & Delivery Issues
Please make sure your shipping information is accurate before submitting your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.

If your package is lost, damaged, or otherwise has a delivery issue, please contact us and we’ll do our best to help.

Amazon Orders
Orders placed through Amazon are processed and shipped by Amazon and are subject to Amazon’s applicable shipping, delivery, and customer-service policies. Please contact Amazon directly through your Amazon order for assistance with shipping or delivery issues.

Questions?
For questions about an order placed directly through our website, contact us at thecutestgame@gmail.com.